You may return most new, unworn items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Currently we only ship around Australia. We charge a flat rate of $6 per order sent via tracked parcel post.
Shipping time takes approx. 3-7 days depending on your location. Please refer to the Australia Post website for shipping times to your location. Items are shipped from Jimboomba Qld 4280. Please also allow minimum 4 days processing time on top of shipping time for your order.
Upgrade to express is available, please comment on checkout for any of these upgrades and I will provide a paypal invoice for the additional
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
If you have an urgent order please contact us prior to purchase and we will do our best to meet your deadline.